Terms and Conditions
The following General Terms and Conditions of Business apply to end customers.
§ 1 Scope
The following Terms and Conditions of Business, in the version valid at the time of the placement of the order, shall apply exclusively to the business relationship entered into between tropenshop.de, Brettschneider Fernreisebedarf GmbH, and the customer. Brettschneider Fernreisebedarf GmbH shall not accept any terms and conditions of business presented by the customer which deviate from these Terms and Conditions of Business unless Brettschneider Fernreisebedarf GmbH has specifically agreed in writing to accept such terms and conditions.
§ 2 Contract Agreement and Cancellation
Brettschneider Fernreisebedarf GmbH agrees to accept the order placed by the customer, subject to the website terms and conditions. In the event of any spelling or printing errors or errors in calculation on the website, Brettschneider Fernreisebedarf GmbH shall be entitled to withdraw from the contract. If a supplier to Brettschneider Fernreisebedarf GmbH should cease delivery of the ordered goods to Brettschneider Fernreisebedarf GmbH, in spite of a contractual obligation to do so, Brettschneider Fernreisebedarf GmbH shall be entitled to withdraw from the contract.
§ 3 Delivery
Unless agreed otherwise, delivery shall be ex warehouse to the delivery address given by the customer. The risk of accidental loss, destruction or deterioration of the goods shall pass to the customer at such time as the goods are passed from Brettschneider Fernreisebedarf GmbH, or a representative of Brettschneider Fernreisebedarf GmbH, to the forwarder. This shall also apply even where part deliveries are to follow.
§ 4 Delivery Charges (net; VAT to be added)
For further details about costs of postage, please refer to Terms and Conditions of Dispatch and Delivery. If you make use of an established right to cancel your order, you have to bear the costs for the return.
§ 5 Delivery Overseas
We deliver overseas for goods with a value of at least 75.00 Euro, and subject to payment by credit card or payment in advance only.
§ 6 Delivery Times
You will normally receive your goods within 5 working days after receipt of your order. Where circumstances arise which are the result of force majeure or delivery problems on the part of our suppliers, we shall be entitled to cancel the contract or, unless the customer expresses alternative wishes, to fulfil the order at a later time. Part deliveries shall be acceptable. The customer shall not be entitled to any claims for compensation for damages or consequential damages in relation to delayed delivery or a failure to deliver the goods.
§ 7 Time of Payment, Payment, Default
The purchase price shall be due for payment immediately upon placement of the order. The customer can pay the purchase price by credit card (Germany and all other countries), cash on delivery (Germany only) or by direct debit authorization (Germany only).
§ 8 Retention of Ownership
Brettschneider Fernreisebedarf GmbH shall retain ownership of the delivered goods until the customer has paid in full all outstanding amounts owed to Brettschneider Fernreisebedarf GmbH.
The European Commission provides a platform to the online settlement of disputes (os).
You find the platform here: http://ec.europa.eu/consumers/odr/